Refund Policy
Refund Policy
30-Day Free Returns — No Questions Asked
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your wrist adapter, you have 30 days from the date of delivery to return it for a full refund.
How to Return
- Email us at support@theroyalpopstraps.com within 30 days of receiving your order
- Include your order number and reason for return (optional)
- We will send you a prepaid return label — we cover the return shipping cost
- Pack the adapter securely in its original box
- Drop it off at the designated carrier
Refund Processing
Once we receive and inspect your return, your refund will be processed within 5 business days to your original payment method. You will receive an email confirmation once your refund is issued.
Conditions
- Item must be returned in its original condition
- Original packaging (magnetic presentation box) should be included where possible
- The Certificate of Authenticity should be included
Pre-Order Cancellations
Pre-orders may be cancelled for a full refund at any time before the production run closes (June 20, 2026). Contact us at support@theroyalpopstraps.com.
Damaged or Defective Items
If your adapter arrives damaged, contact us immediately with a photo. We will arrange a replacement or full refund — no return required.
Contact
Email: support@theroyalpopstraps.com
Website: theroyalpopstraps.com
Based in: Amsterdam, Netherlands